Mobile / Sports
This Privacy Policy explains what data 599 jili collects when you use our lobby, how we use it, and the choices available to you. We wrote it to be readable, not to bury obligations in legal language — so every section answers one real question about how your information moves through our platform.
When you open an account, browse the game catalog, or complete a transaction through Maya, Coins. ph or PESONet, certain information is generated — your session activity, the device you used, the wallet reference attached to a deposit or withdrawal. We collect only what we need to run the account and deliver the service. We do not sell your personal information to third parties, and we do not share it with advertisers. Data we hold is used for account management, transaction processing, fraud screening and the delivery of support when you reach out. Retention follows the period required for legal and operational purposes; once that period ends, data is removed or anonymised. This policy applies to you where access is permitted under local law and in eligible regions. If you are accessing from a jurisdiction where online gaming is restricted, availability depends on local law. Any change to this policy is posted on this page before it takes effect, and the updated date appears at the top of the document so you can track what changed.
Not every service you reach from this site is governed by this policy alone. We want you to know exactly where our obligations begin and end so you can make informed choices about your data.
All data generated when you log in, browse the catalog, or update your profile falls squarely inside this policy. That includes device identifiers, session timestamps and the account settings you change directly in your dashboard.
When you move funds through Maya, Coins. ph or PESONet, the payment processor operates under its own privacy terms. We receive a transaction reference and status only — the full payment record stays with the processor, not with us.
Game titles available in the lobby are delivered by content studios. Those studios do not receive your personal account data. Studio-side analytics, if any, are governed by the studio's own policy and are separate from what we collect.
Links from this site to external services — including payment apps or social platforms — leave our policy boundary the moment you follow them. We have no control over how external services handle data once you land on their pages.
You have practical choices about the data we hold on your account. These are not just listed obligations — they are steps you can actually carry out. To review the information attached to your account, log in and open the account settings page; the profile section shows what we have on record. If a detail is incorrect — a name spelling, a registered contact number, a linked wallet — you can correct it directly in the account fields or send a request to our support channel. For questions about how a specific piece of data was used, our support team can trace the record and respond. If you want to request that your account and associated data be closed, you can do that by raising a formal request through the support route; we will confirm receipt and explain any retention period that applies before the record is removed. Every request is acknowledged and responded to through the same channel you used to raise it.
Log in and open account settings to see the profile data, contact details and wallet references we currently hold. What is shown there is the live record — no separate request needed for the basic view.
Edit your name, contact number or linked wallet information directly in the account fields. For corrections that require identity verification, submit a support request and follow the steps shown in the response.
If you want to know how a specific data point — a transaction reference, a session log, a support ticket — was used, raise the question through our support channel and we will provide a clear, traceable answer.
To close your account and request data removal, contact support with a written request. We will confirm the retention period that applies under law and process the closure once that period is satisfied.
If any part of this policy raises a question you cannot answer through the account settings page, our support team is the right place to start. Each route below connects you to the same team — choose whichever suits how you normally reach out.
Open the chat widget at the bottom of any page after you log in. Raise your privacy question directly; the agent can pull up your account record in the same session and respond with specifics.
Send your question or data request to our support address shown in the account help section. Include your registered contact detail so we can verify the account and respond to the correct record.
The help section inside your account dashboard lists frequently raised privacy questions with step-by-step answers. For anything not covered there, the chat or email route connects you to a person who can help.
Handling your data responsibly is not a policy statement — it shows up in how the account and support systems are built. Here are the four areas where that is most visible to you.
We use session cookies to keep you logged in and to remember your catalog position. These are functional, not advertising cookies. You can manage cookie preferences through your browser settings; clearing them will log you out of the current session.
Your account credentials are stored in hashed form — we cannot read your password, only verify it. If you suspect unauthorised access, change your password immediately from the account settings page and notify support through live chat or email.
We keep account and transaction records for the period required by applicable law in eligible regions. After that period, records are removed or anonymised. The specific period applicable to your account can be confirmed by contacting support.
When this policy changes, the updated version is published on this page with a revision date at the top. We do not notify by push or by email for every minor edit — check this page periodically if you want to stay current with what applies.
These are the questions we hear most from account holders about how their data is handled. If yours is not listed, raise it through live chat or the email address shown in the account help section.
No. Game studios such as those whose content appears in our lobby receive no personal account data from us. They deliver game content; your name, contact details and wallet references stay within the account platform and are not passed to content providers.
We receive a transaction reference number and a status confirmation from the payment processor. We do not store your full Maya or Coins. ph account credentials. The complete payment record remains with the processor, governed by their own privacy terms.
Log in and open account settings — the profile section shows the core data on record. For a full data summary including transaction logs and support ticket history, send a request through email support with your registered contact detail for verification.
Yes. Submit a closure and data removal request through live chat or email support. We will confirm the legal retention period that applies — usually tied to transaction and compliance requirements — and process the removal once that period is complete.
We use functional cookies to maintain your login session and catalog position. You can disable them in your browser settings at any time; doing so will end your active session. We do not use advertising or behavioural tracking cookies tied to third-party ad networks.
The updated policy is posted on this page with a revision date before the change takes effect. We do not send automatic notifications for every update. Check this page periodically, and contact support if a specific change affects a right or preference you have already raised with us.